Warranty

Synpress warrants that for the period of one years from the date of shipping, Synpress presses shall be free from defects in materials and workmanship under normal use provided the presses are correctly installed, used, and maintained. The warranty shall not be applied to machines have been subject to misuse, neglect, improper storage, handling, maintenance, or custom modifications.

If you have issues with a Synpress press, please contact us at help@thesynpress.com during the warranty period describing the problem in details and attaching supporting documentation. We may ask you for pictures, video, or other identifying information. We will work closely with you to troubleshoot and resolve the problem. Depending on the situation and at the sole discretion of Synpress, we may send you replacement parts with instructions on how to change them or ask you to send the press back to us for free replacement or repair. The replaced or repaired press (at Synpress discretion) then will be shipped back to you free of charge. 

The warranty doesn't cover the parts that were modified, altered in any way, misused, abused, or neglected. The warranty doesn't cover normal wear and tear and consumable parts such as lubricants, lining, etc. Synpress will not cover the damage to the parts that were caused by providing incorrect power to the equipment and/or modifying the AC power cord.  You are responsible for all expenses associated with non-warranty repairs. 

Purchasers' of Synpress products exclusive remedy for breach of this warranty shall be the replacement or repair (at Synpress discretion) of any defective press returned to Synpress within the warranty period. In no event, Synpress shall be liable for any incidental or consequential damages or loss of profits or for any other damages not withstanding that Synpress may have been advised that such damage may be likely to occur.

The foregoing is the Synpress exclusive warranty and is in lieu of all other warranties, expressed or implied, including warranties of merchant-ability or fitness for any purpose. Synpress shall not be liable to a buyer on any claim of negligence or for any manufacturer's strict liability on any merchandise. No one is authorized by Synpress to change the forgoing provisions or assume any obligations or liabilities for Synpress.

Updated on August 7, 2019