Shipping Policy

We currently ship to United States and Canada only. 

Synpress offers FREE ground shipping for destinations within the contiguous United States (48 states). For all other locations and expedited delivery, shipping fee is based on the order weight, its dimensions, shipping method, and delivery destination. To calculate the shipping charge, just add desired products to your cart, fill out the address, select shipping option, and it will be displayed to you before you can proceed to complete the purchase. 

We usually process and ship our orders within 24 - 48 hours Monday through Friday, except for the national US holidays, when the office is closed. You will receive a shipping confirmation email with the tracking information as soon as the order is shipped out.

We ship orders via the following carriers: USPS, UPS or DHL. The transit time for US orders are usually 1 to 6 business days. It might take longer with international shipping. Please contact us at help@thesynpress.com if you have more questions. 

If you place your order by mistake or simply changed your mind, please contact us at help@thesynpress.com ASAP, and we will cancel your order before it is shipped out. If you contact us with cancellation request AFTER your order is processed and shipped, the order will be processed as a return. 

We are not responsible for shipment lost or delayed in transit if the shipping address submitted by the customer is wrong or incomplete. No refunds will be issued in such cases. 

If you have any questions or concerns, feel free to contact us at help@thesynpress.com.